Shipping policy

Shipping Policy

We ship to eligible destinations where shipping is available for the products ordered. Shipping availability, methods, costs, and estimated delivery times may vary depending on the product, destination, supplier, and carrier.

Orders are generally processed as soon as reasonably possible. Processing and delivery times are estimates only and are not guaranteed.

Products may be shipped from different fulfillment locations. Items within the same order may be shipped separately and may arrive at different times.

Shipping times may be affected by carrier delays, customs procedures, weather conditions, holidays, local delivery conditions, product availability, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country or local authorities. Unless otherwise stated at checkout, such charges are the responsibility of the customer.

Tracking information will be provided when available. The availability and frequency of tracking updates may vary by carrier and destination.

If an order is returned to sender, refused, or otherwise undeliverable due to circumstances attributable to the customer, additional shipping charges may apply before the order can be reshipped.

For questions regarding shipping or an order, please contact us at oneehome.usa@gmail.com.